Product: Vitamin Shoppe Shipping Service Clear all filters (9 of 9 reviews match)
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I told her to cancel my order, refund my money and I would not be ordering from Vitamin Shoppe again. To which she replied, “Have a happy, healthy day”. I have been a loyal customer of Vitamin Shoppe for many years, but will be taking my business elsewhere and will...
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2.1
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Vitamin Shoppe Shipping Service
#1210866
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Vitamin Shoppe - Deceptive Business Practices
Vitamin Shoppe Corporate OfficeMarch 6, 2018 300 Harmon Meadow Blvd Secaucus, NJ 07094 RE: Deceptive Business Practices and Damages To whom it May Concern, On Jan 30, 2018, I placed an order #144821635512 for 3 Body Nutrition Trutein 45/45/10 Blend of Whey 4 Pound...
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1.0
Product
Vitamin Shoppe Shipping Service
I didn't like
  • Unethical practices
#1204065
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Placed an order 2-14-18, noticed that it was still in the Processing status on 2-16-18 and also noticed the item was "Not available for Purchase" so I started a "chat" twice and both times no one would look further into the matter and was told it would ship Monday or...
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3.0
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Vitamin Shoppe Shipping Service
I liked
  • Price
I didn't like
  • Unethical practices
#1192302
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Placed an order with vitamin shoppee. Week later i called when it missed the shipping date. and the customer service couldnt find my order. The supivisor cdid find the order and told me it would ship that day. Three days after the tracking info didnt change so i called...
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Vitamin Shoppe Shipping Service
#1189750
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Vitamin Shoppe - Cancelled order

Last week i ordered Echinacea online from vitamin shoppe the next day received an email saying item was out of stock would ship Feb 9th didnt ship i called and the said my order was cancelled without even an email i wont order from here again
1.0
Details
Turnaround Time
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Vitamin Shoppe Shipping Service
#1189177
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I was initially lured to their site to by vitamins by the Buy One Get One Half Off deal they had on MegaFood Womens One Daily California Blend Vitamins. The Vitamin Shoppe processed my order, then they cancelled only the sale items in the order. They cancelled only the...
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Anonymous
Bb8

I had the same experience this week as well. Literally my whole order was cancelled. Today 2/1/18 you can still order all 5 items on my order that were cancelled!

1.0
Product
Vitamin Shoppe Shipping Service
I liked
  • Buy one get one half off deal
I didn't like
  • Did not honor the buy one get one half off deal
#1169326
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It was 2 weeks late I had to reorder vitamins pay shipping fees then I received the late viatamin order paid 2x then received a 3rd order I canceled and today I was charged another 27.06 that’s 4 payments and they are denying seeing today’s charge I called chase bank...
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Anonymous
Macy

The store orders are just as bad. I went to the Texas Rockwall store and they couldn't find my order after it was confirmed. I waited 30 min. For service and then told the lad...

1.0
Product
Vitamin Shoppe Shipping Service
#1133230
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9 Days later nothing is here, Vitamin Shoppes does not have the items and did not ship them. SHOCKER! This place literally sucks. The representatives on the phone are little to NO help. Woman names Sabrina asked how she can help me with my wellness needs....How about...
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Anonymous
Emily G. Rockwall

I ordered 3 products online to ship to store in Rockwall, Texas. Items were confirmed. Went to pick up the items and they couldn't find them. They said they might still be in ...

Anonymous
Patt

I quit going to the stores and I quit online. Stores are filthy and not organized. Customer service starts with "I don't know" Somebody took all the regulars out of ROCKWALL a...

1.0
Product
Vitamin Shoppe Shipping Service
#1028374
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The Vitamin Shoppe is unreliable
I placed an online order almost a month ago with The Vitamin Shoppe for pickup at a local store. The order did not show online as having completed, so I called customer service. The customer service agent at first told me she saw no record of the order, then later...
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Anonymous
Helen

Yes, I Had the same experience. I called corporate and then the District Manager and she acted rude. Rockwall store has terrible attitudes.

Anonymous
GNC

TRY GNC. I work there and we will help you till you are satisfied. We will earn your business.

2.0
Product
Vitamin Shoppe Shipping Service
I didn't like
  • Customer service the price also was rather high
#830315
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