Resolved: Vitamin Shoppe mails out expired product
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I ordered online 2-7-2017 Vitamin D3. Received bottles that were to expire 3/2017 I emailed and explained to customer service that I received product that was to expire in under a month.
They said they would send out new replacement bottles of D3. They stated that in must be a warehouse problem and the rotation in the bin is not being done. They would look into it. Received replacements today 2/13/2017 and they also had the same expiration date of 3/2017.
This is the third strike so I am done with them.
I called and requested a credit back to my credit card, which they did. They will NEVER receive any business from me ever again.
Reason of review: Expired product.
Preferred solution: Let the company propose a solution.
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Please avoid publishing any personal information and promotional content
And just think: the average bottle of vitamins, when new, has a stamped shelf life of about 3+ years. THAT is how old the vitamins they sent you were.
I live in Forney Texas so I am between 2 vitamin Shoppes. I can go to Mesquite or Rockwall.
I find Mesquite to be better than Rockwall. I can visit with the same associates at Mesquite who are knowledgeable and friendly. Rockwall has had different associates in the last 6 months who are not trained. They are all very young and if you ask them a question, they do not know or care about finding out.
Mesquite has great sales every month. Rockwall never has anything on sale. Mesquite associates said all stores have the same sale. Well, not in Rockwall.
The store looks like it is scattered everywhere. I guess I will stick to your Mesquite store or find somewhere else.