filters
State:
Show
City:
Show
Product:
Show
My account was compromised, my email address and password were reset, and several hundred dollars of products were ordered on multiple orders. I spoke to them via web chat, but there was little to nothing the online rep was able to do except give me their phone number...
Read more
#1349277
Reply to reviews
Show

Vitamin Shoppe - I did not authorize a transaction

They did nothing to resolve this issue
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1346581
Reply to reviews
Guy that works there was very rude, I called to ask if they would overnight ship my shirts and that I was more than willing to pay extra, I know that some places its like 20 dollars and I need the shirts so bad I was ok with that and he said no we don't offer that, I...
Read more
1.6
I didn't like
  • Poor customer service
#1340055
Reply to reviews
Vitamin Shoppe in Beavercreek, OH. Their manager, Courtney Countryman is rude, unprofessional, and unethical. I thought it was inspirational to have a woman in fitness to be in-charged but I made a mistake. Don't fall for her small talks because she will take it...
Read more
#1334985
Reply to reviews
Worst customer service experience I have ever had is with Vitamin Shoppe. You took an unauthorized payment from my account in the amount of $31.23 when I spoke with a representative 3 months earlier and had my account cancelled. Trying to get my refund has been nearly...
Read more
1.0
#1327214
Reply to reviews
Show

Vitamin Shoppe - Awesome

Messed up with my order and she fixed it Great help Like
#1312580
Reply to reviews
Dear Team,SUBJECT : MY HORRIBLE AND AWFUL JOURNEY WITH CUSTOMER CARE - FULL OF FALSE PROMISE AND INADEQUATE INFORMATION This is the most awful experience I ever had with customer care. I eventually end up with the same situation where I started. I did not ordered online...
Read more
#1292646
Reply to reviews
I've been shopping at Vitamin Shoppes for 14 years - sadly, no more. I went over to buy several items and wanted a price match on a multiple vitamin. I was told they'd have to compute in the shipping cost that Vitacost would've charged! Are you kidding? What about the...
Read more
2.0
I liked
  • Staff at store
#1291895
Reply to reviews
Show

Vitamin Shoppe - Did not deliver right order

Called but received no confirmation email/documentation of follow up action.
1.0
Details
Customer service
Website
#1290347
Reply to reviews

Contact Vitamin Shoppe

Mailing Address:
The Vitamin Shoppe
300 Harmon Meadow Blvd
Secaucus, New Jersey 07094
United States
Phone:
(866) 293-3367
More
Great consistant service from danny from wood bury store
Read more
Anonymous
Anonymous

Danny is a good, family orientated man. Prior to Danny working for TVS, he was one of my longtime favorite customers. Nothing but great things to say about this guy & family! ...

#1281590
Reply to reviews