My account was compromised, my email address and password were reset, and several hundred dollars of products were ordered on multiple orders. I spoke to them via web chat, but there was little to nothing the online rep was able to do except give me their phone number...Read more
Vitamin Shoppe - I did not authorize a transaction
They did nothing to resolve this issue
Guy that works there was very rude, I called to ask if they would overnight ship my shirts and that I was more than willing to pay extra, I know that some places its like 20 dollars and I need the shirts so bad I was ok with that and he said no we don't offer that, I...Read more
I didn't like
- Poor customer service
Vitamin Shoppe in Beavercreek, OH. Their manager, Courtney Countryman is rude, unprofessional, and unethical. I thought it was inspirational to have a woman in fitness to be in-charged but I made a mistake. Don't fall for her small talks because she will take it...Read more
Worst customer service experience I have ever had is with Vitamin Shoppe. You took an unauthorized payment from my account in the amount of $31.23 when I spoke with a representative 3 months earlier and had my account cancelled. Trying to get my refund has been nearly...Read more
Vitamin Shoppe - Awesome
Messed up with my order and she fixed it Great help
Dear Team,SUBJECT : MY HORRIBLE AND AWFUL JOURNEY WITH CUSTOMER CARE - FULL OF FALSE PROMISE AND INADEQUATE INFORMATION This is the most awful experience I ever had with customer care. I eventually end up with the same situation where I started. I did not ordered online...Read more
I've been shopping at Vitamin Shoppes for 14 years - sadly, no more. I went over to buy several items and wanted a price match on a multiple vitamin. I was told they'd have to compute in the shipping cost that Vitacost would've charged! Are you kidding? What about the...Read more
- Staff at store
Vitamin Shoppe - Did not deliver right order
Called but received no confirmation email/documentation of follow up action.
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