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After the Worst & Pushiest Customer Service experience in History, we called next day and asked to speak to a manager, the same problem person Allyson comes back on the line. A growing number of friends who were all loyal regular customers like us, have all told us...
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1.0
I didn't like
  • Customer service the price also was rather high
#1171086
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I was initially lured to their site to by vitamins by the Buy One Get One Half Off deal they had on MegaFood Womens One Daily California Blend Vitamins. The Vitamin Shoppe processed my order, then they cancelled only the sale items in the order. They cancelled only the...
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1.0
I liked
  • Buy one get one half off deal
I didn't like
  • Did not honor the buy one get one half off deal
#1169326
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Recently went to your Wellington, fl. location and received help from Nancy Bernstein & Ron Bissing. They were very friendly and knew exactly how to help with my situation. The knowledge that they share you don't find anywhere. I will be using that location as my place...
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5.0
#1162860
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Vitamin Shoppe - No knowledge of coq10

Vitamin Shoppe
#1118288
1.0
Details
I was just at the vitamin shoppe in San Francisco. The clerk did not know wbat coq10 was or where it should be in the store.
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Customer service
Staff

Vitamin Shoppe - Hanover Maryland shop Natalie Raymos

Vitamin Shoppe
#1096038
She was incrediblely rude and told me to "control my child" and yelled at my 3 year old and told him not to touch anything. He's 3 and no one should ever yell at anyone else's child.
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Vitamin Shoppe - No service in Rockwall Texas

Vitamin Shoppe
#1067391
I walked in looking for a Protein powder and got no advice at all or help from the associates. One lady was laughing with another associate and they said nothing to me. I walked out and will never be back. I was ignored and very angry. Julie
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Vitamin Shoppe - Not organized. Wrong sale tickets

Vitamin Shoppe
#1051576
Every time I go to Vitamin Shop, nothing is in the right place. Rockwall does not have the same sale as the Town East Mesquite store. There are no sales at the Rockwall store. Prices on items are higher than the Mesquite store. I am tired of this. Mrs. Herrera Rockwall TX. 75087
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The Vitamin Shoppe has had products pulled from their shelves AFTER manufacturer recalls. GAT Jet Fuel - had a pharmaceutical grade amphetamine unlisted in contents. Hylands Baby Cold Tablets - had several reports of infant seizures reported in the media before VS...
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2.1
#1142526
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Have been a customer for 3 years recently signed up for mail order. It was 2 weeks late I had to reorder vitamins pay shipping fees then I received the late viatamin order paid 2x then received a 3rd order I canceled and today I was charged another 27.06 that’s 4...
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Anonymous
Macy

The store orders are just as bad. I went to the Texas Rockwall store and they couldn't find my order after it was confirmed. I waited 30 min. For service and then told the lad...

1.0
#1133230
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Walked in, one man said hello, the other did not, did not ask if they could help me. Another man came from back and asked If he could help me once I already found what I was looking for. 3 guys stood around upfront talking about muscles to each other, not doing...
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Anonymous
Betty Burnett

Vitamin Shoppe District Manager runs *** stores. The Rockwall Texas store is dirty with no service at all. Guys in there ignoring customers and opening store late and the old ...

Anonymous
Jose Cruz

As long as a body is in the store, the district managers don't care. They put inexperienced associates with horrible customer service in their stores. Rockwall store has no ha...

2.9
#1101210
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I used to shop at the Rockwall, Texas store on I-30. You have changed staffing to some very rude and non caring punks. They just stand around and do not help. This store has gone downhill. You never have product. The store looks worse than a dollar store. Shelves and...
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Anonymous
Lexi Williams

I am now shopping at GNC in Rockwall Texas. It is much cleaner than Vitamin Shoppe in Rockwall. Seems Vitamin Shoppe should be shut down for the unclean stores they pretend to...

Anonymous
Anonymous

Try Herb Mart in Mesquite. Prices are lower. They are friendly. Vitamin Shoppe no longer cares about customer service or selling old products.

#1044273
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Ordered two items over a week ago on the phone, was assured they were in stock. I questioned the representative and asked for a supervisor who CONFIRMED in stock and shipping to me. 9 Days later nothing is here, Vitamin Shoppes does not have the items and did not ship...
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Anonymous
Emily G. Rockwall

I ordered 3 products online to ship to store in Rockwall, Texas. Items were confirmed. Went to pick up the items and they couldn't find them. They said they might still be in ...

Anonymous
Patt

I quit going to the stores and I quit online. Stores are filthy and not organized. Customer service starts with "I don't know" Somebody took all the regulars out of ROCKWALL a...

1.0
#1028374
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I ordered online 2-7-2017 Vitamin D3. Received bottles that were to expire 3/2017 I emailed and explained to customer service that I received product that was to expire in under a month. They said they would send out new replacement bottles of D3. They stated that in...
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Anonymous
Anonymous

And just think: the average bottle of vitamins, when new, has a stamped shelf life of about 3+ years. THAT is how old the vitamins they sent you were.

2.9
#1007446
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Have been a loyal, satisfied customer for well over 30 yrs. But recent experiences with both online and in-store shopping have been unnecessarily challenging. For instance, the record of one's accumulated points is not coordinated between the web site and the in-store...
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Anonymous
Anonymous

Your stores are not the same and your online is worse. I am sure if you cannot get better managers then you have now, you will start closing them down. Sam Waters

Anonymous
Anonymous

SHOP GNC BETTER SERVICE.

#1000875
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