Vitamin Shoppe Reviews

Show reviews that mention
store customer order customer service service business manager items customer care week
Filter review
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad Products - Refund Requested

Hello I ordered: ORDER: #WO4060****. Both of these items are just terrible quality, they haven't been helping at all, and they both have a weird feeling after it take these Vitamins or CBD oil. I'm not allergic to anything nor have any conditions. These both are from the same plnt brand and just aren't good for me. Sorry to bring this bad news but I want to request a full refund for both of these. Definitely didn't live up to the expectations that were written in both of these descriptions.

User's recommendation: Beware of the “plnt” brand.

View full review
ID
#2303170 Review #2303170 is a subjective opinion of poster.
Pros
  • Buy one get one half off deal
Cons
  • Bad quality
Loss
$34
Preferred solution
Full refund

Products situation

Bottle of tumeric open order was delivered hand to hand so ot wasnt left on step.Second item was never delivered at all ester c 1000 never recieved at the time also a week ago ordered sex enhanced product never recieved it?along with 2 other products.thank you get back a.s.a.p. appreciate it
View full review
ID
#2870874 Review #2870874 is a subjective opinion of poster.
Location
London, England

I want to talk about the great customer service I got today at one of your stores

My review is as follows. The store was clean and well-stocked and there were a few new items on the shelves that I saw. The sales associate who assisted me, "Angie" was courteous, knowledgeable and a pure "pleasure" to engage with. My first impression of this Vitamin Store was a great one. I enjoyed shopping here and will continue to do so in the future.

User's recommendation: Visit this store and enjoy the experience.

View full review
ID
#2776353 Review #2776353 is a subjective opinion of poster.
Location
Gainesville, Florida
New Reviewer

Eye restore tea from south africa

Well I thought your company could get the tea I am looking forhelp my husbands eyes but the person I talk to said you don't have it and cannot get it.. so you could not help me.
View full review
ID
#2681214 Review #2681214 is a subjective opinion of poster.
Preferred solution
Nothing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Hello I placed an order

Hello I placed an order for liquid chlorophyll it says its been delivered but I still have no received anything
View full review
ID
#2556639 Review #2556639 is a subjective opinion of poster.

Refusal ro close account

I emailed a request ti vitamin shoppe 2 times requesting that my account be closed. Each time I was lied to. They never closed my account. I checked recently and after 18 months my account remains open. They are a ripoff and keeps peoples infirmation.DONOT DO BUSINESS WITH THEM.

User's recommendation: Never open an online account with them or any account with them!

View full review
ID
#2490201 Review #2490201 is a subjective opinion of poster.
Preferred solution
My account to be closed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
My order was sent to an address that was deleted - called within minutes to correct. She told me she could not do that. Called the next day, was told the order was cancel. Next day got an email saying order had been shipped to the wrong address Called VS again to...
View full review
View full review
ID
#2437487 Review #2437487 is a subjective opinion of poster.
Product
Vitamin Shoppe Vitamins
Cons
  • Unethical pratices
  • Unethical practices
  • Poor customer service
Loss
$93
Preferred solution
Full refund
New Reviewer

Rude customer service

I was accused of stealing because I put something in my pocket and was walking towards the door looking for my boyfriend and I was kicked out and then I went back in there and told her I I for the product because I really wasnt stealing I shop from this store regularly I love it and she told me Im never allowed back when I didnt even steal anything I just wanted some supplements and put them in my pocket not thinking about it and she threatened to call the cops if I didnt leave

User's recommendation: Don’t ever shop at this store.

View full review
ID
#2312618 Review #2312618 is a subjective opinion of poster.
Location
Humble, Texas
Cons
  • Poor customer service
Preferred solution
Let the company propose a solution

Rancid Hemp oil

Purchased Hemp oil back in 3/24/2020 Product #TRR 1052, transaction #256459/$23.82 at the store #213 in Newport News, Virginia. I used hemp oil before but this particular product had the rancid smell which prevented me using it. I have the unused the bottle, I dont know whether I should send it to you. I took a picture of box and the bottle but I dont think I can attach it in this section. Being a loyal customer of vitamin shop, I am hoping youd offer a store credit for this product. Thank you for your kind attention.
View full review
ID
#2281324 Review #2281324 is a subjective opinion of poster.
Location
Newport News, Virginia
New Reviewer

Missing shipment

Tracked order, says shipped, never recd
View full review
ID
#2226894 Review #2226894 is a subjective opinion of poster.
Pros
  • Nice store
Preferred solution
Deliver product or service ordered

Mask Mandate

The Mask Mandate is against my rights!
View full review
ID
#2082722 Review #2082722 is a subjective opinion of poster.
Location
Mesa, Arizona
New Reviewer

Return

Canceled my order in the package came anyways I want to send it back
View full review
ID
#2037140 Review #2037140 is a subjective opinion of poster.
Location
Waterbury, Connecticut

There is two orders only one ineef

There were two orders pending on my account so I Just need one in wish I got and not change for two orders

User's recommendation: Yes I will.

View full review
ID
#1984192 Review #1984192 is a subjective opinion of poster.
Location
Brooklyn, New York

There is two orders only one ineef

I need only one order the one $126.something. That the only order in need that you. I don't want to be charged twice
View full review
ID
#1969064 Review #1969064 is a subjective opinion of poster.
Location
Brooklyn, New York

Order cancellation

I ordered a product thinking I was picking it up the following day from your store and as soon as I hit place order I see that I can’t pick it up for 12 to 19 days, and I am not waiting that long I needed this product tomorrow so please cancel this order.
View full review
ID
#1883172 Review #1883172 is a subjective opinion of poster.
Location
Copiague, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order cancellation

I just put an order in to get a product and after I filled the whole thing out and paid for it then you tell me that I cannot get it for 12 to 19 days at the store.
View full review
ID
#1883164 Review #1883164 is a subjective opinion of poster.
Product
Vitamin Shoppe Vitamins
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article