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Worst customer service experience I have ever had is with Vitamin Shoppe. You took an unauthorized payment from my account in the amount of $31.23 when I spoke with a representative 3 months earlier and had my account cancelled. Trying to get my refund has been nearly...
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1.0
#1327214
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Vitamin Shoppe - Awesome

Messed up with my order and she fixed it Great help Like
#1312580
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Dear Team,SUBJECT : MY HORRIBLE AND AWFUL JOURNEY WITH CUSTOMER CARE - FULL OF FALSE PROMISE AND INADEQUATE INFORMATION This is the most awful experience I ever had with customer care. I eventually end up with the same situation where I started. I did not ordered online...
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#1292646
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I've been shopping at Vitamin Shoppes for 14 years - sadly, no more. I went over to buy several items and wanted a price match on a multiple vitamin. I was told they'd have to compute in the shipping cost that Vitacost would've charged! Are you kidding? What about the...
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2.0
I liked
  • Staff at store
#1291895
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Vitamin Shoppe - Did not deliver right order

Called but received no confirmation email/documentation of follow up action.
1.0
Details
Customer service
Website
#1290347
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Great consistant service from danny from wood bury store
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Anonymous
Anonymous

Danny is a good, family orientated man. Prior to Danny working for TVS, he was one of my longtime favorite customers. Nothing but great things to say about this guy & family! ...

#1281590
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I'm a customer no longer. Beware of the 30-day return policy which states customers may return opened and unopened products to a retail store. If you do, it may get you accused of fraud and referred to loss prevention! The return policy sounds great and as an online...
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1.0
I didn't like
  • False and disingenuous return policy
  • Poor customer service
#1273879
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I got to the store a minute after the store was closed & 2 people still working in store when I knocked the door & told the guy I drove 20 minutes to get there. ( I think he is the Manager) I told him that I drove all the way here because the other location is closed....
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#1262550
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Vitamin Shoppe - Unpleasant

The manager at the Beaumont tx store is the most unpleasant sales person I have ever been in contact with. She definitely needs more training
#1252554
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Contact Vitamin Shoppe

Mailing Address:
The Vitamin Shoppe
300 Harmon Meadow Blvd
Secaucus, New Jersey 07094
United States
Phone:
(866) 293-3367
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I placed an online order(369247120) at Store 165. I never got the product.....i went to store and they said my order could not be found despite a confirmation email I had received. They referred me to customer service. I call customer service and they referred me back...
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2.4
#1250206
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