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Dear Team,SUBJECT : MY HORRIBLE AND AWFUL JOURNEY WITH CUSTOMER CARE - FULL OF FALSE PROMISE AND INADEQUATE INFORMATION This is the most awful experience I ever had with customer care. I eventually end up with the same situation where I started. I did not ordered online...
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#1292646
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I've been shopping at Vitamin Shoppes for 14 years - sadly, no more. I went over to buy several items and wanted a price match on a multiple vitamin. I was told they'd have to compute in the shipping cost that Vitacost would've charged! Are you kidding? What about the...
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2.0
I liked
  • Staff at store
#1291895
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Vitamin Shoppe - Did not deliver right order

Called but received no confirmation email/documentation of follow up action.
1.0
Details
Customer service
Website
#1290347
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Great consistant service from danny from wood bury store
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Anonymous
Anonymous

Danny is a good, family orientated man. Prior to Danny working for TVS, he was one of my longtime favorite customers. Nothing but great things to say about this guy & family! ...

#1281590
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I'm a customer no longer. Beware of the 30-day return policy which states customers may return opened and unopened products to a retail store. If you do, it may get you accused of fraud and referred to loss prevention! The return policy sounds great and as an online...
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1.0
I didn't like
  • False and disingenuous return policy
  • Poor customer service
#1273879
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I got to the store a minute after the store was closed & 2 people still working in store when I knocked the door & told the guy I drove 20 minutes to get there. ( I think he is the Manager) I told him that I drove all the way here because the other location is closed....
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#1262550
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Vitamin Shoppe - Unpleasant

The manager at the Beaumont tx store is the most unpleasant sales person I have ever been in contact with. She definitely needs more training
#1252554
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I placed an online order(369247120) at Store 165. I never got the product.....i went to store and they said my order could not be found despite a confirmation email I had received. They referred me to customer service. I call customer service and they referred me back...
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2.4
#1250206
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Vitamin Shoppe - Will not take cash

I tried to pay cash and they only wanted a credit card
#1239587
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Contact Vitamin Shoppe

Mailing Address:
Vitamin Shoppe
2101 91st Street
North Bergen, NJ 07047
Phone:
(866) 293-3367
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Vitamin Shoppe - Upset

Voiced concerns clearly about the price matching policy
2.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1237049
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