Vitamin Shoppe Contact Information

Toll-Free Number:

  • (866) 293-3367

Corporate Headquarters:

  • (201) 868-5959

Domestic Callers:

  • (866) 293-3367

International callers:

  • (201) 552-6000
  • (201) 809-8079

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Currently you can call only US numbers.

Headquarters Address:

The Vitamin Shoppe
300 Harmon Meadow Blvd
Secaucus, New Jersey 07094
United States

Fax:

(201) 624-3865

Other Info:

Hours of operation:
Every Day 9:00 AM - 9:00 PM ET

Social Networks:

Summary of Vitamin Shoppe Customer Service Calls

97 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
03:09 AVG CALL DURATION
28% ISSUES RESOLVED

Customers Contact Vitamin Shoppe to Ask about:

Payments and Charges:

  • “I did not authorize a transaction”
  • “Being double charged”
  • “Payment”

Staff:

  • “Rude customer service”
  • “Great service” , Review #1281590
  • “Amazing customer service. Edgewater store manager Jessica totally helpes me out tremendously they all my supplements. New to gym and lacked knowledge”

Shipping and Delivery:

  • “Melted protein bars auto shipped”
  • “Did not deliver right order”
  • “Delivery issue”

Account:

  • “Passwords”
  • “Someone hacked into my account and ordered something”

Request for Information:

  • “Inquiring about a discontinued product that they have and if they will be replacement”
  • “I just called about some supplements and I ask about garlic the lady decides she want to get smart with me while I asking a question and I ask her about the protein bars and she hung up the phone on me”

Activation/ Cancellation:

  • “Order cancellation”
  • “Cancel my subscription”

Return/ Replace:

  • “Bad product to return”

Product/ Service:

  • “3rd time broken bottles are broken”

Employment:

  • “Job application”

Other:

  • “Ordering”
  • “I want to upgrade my shipment to overnight”
  • “Trying to check if online order was completed”

Vitamin Shoppe Rating Stats

2.0 out of 5 stars
based on 37 reviews
See all 64 reviews reviews

Rating stats

  1. 17 reviews
  2. 10 reviews
  3. 7 reviews
  4. 2 reviews
  5. 1 review

Rating trend

About Vitamin Shoppe

Top 5 Vitamin Shoppe Products

Vitamins, Coupon

Top 5 Likes about Vitamin Shoppe

Price, Staff at store, Buy one get one half off deal

Top 5 Dislikes about Vitamin Shoppe

Unethical practices, Poor customer service, Customer service the price also was rather high, False and disingenuous return policy, Did not honor the buy one get one half off deal

Summary

Health is actually the most vital thing for every person. Our bodies need special care during some seasons, especially winter and spring. Vitamin Shoppe is an online store of various supplements and natural vitamins. Here individuals can purchase the following items: foods and beverages, products for kids and pets, herbs and homeopathic products. Thus, people may support their health and solve various problems. For instance, there are sleep support vitamins, sexual well-being, pregnancy vitamins, eye care, weight gain and weight loss products. Among the popular brands, you will see there: BSN, KAL, Solgar, Flora, Mercola and certainly many others.

Vitamin Shoppe reviews and complaints

Vitamin Shoppe is ranked 63 out of 694 in Pharmacy category

Area Served

USA

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Vitamin Shoppe Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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