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Summary of Vitamin Shoppe Customer Service Calls

72 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
03:39 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Vitamin Shoppe to Ask about:

Shipping and Delivery:

  • “Melted protein bars auto shipped”
  • “Did not deliver right order”
  • “Delivery issue”

Staff:

  • “Rude customer service”
  • “Great service”

Payments and Charges:

  • “Being double charged”
  • “Payment”
  • “Coupon”

Return/ Replace:

  • “Inquiring about a discontinued product that they have and if they will be replacement”
  • “Bad product to return”

Cancellation:

  • “Order cancellation”
  • “Cancel my subscription”

Product/ Service quality:

  • “3rd time broken bottles are broken”

Account:

  • “Someone hacked into my account and ordered something”

Employment:

  • “Job application”

Other:

  • “To Order”
  • “Didn’t like proudct”
  • “Store credit”

About Vitamin Shoppe

Top 5 Vitamin Shoppe Products

Vitamins, Coupon

Top 5 Likes about Vitamin Shoppe

Price, Staff at store, Buy one get one half off deal

Top 5 Dislikes about Vitamin Shoppe

Unethical practices, Customer service the price also was rather high, Poor customer service, False and disingenuous return policy, Did not honor the buy one get one half off deal

Summary

Health is actually the most vital thing for every person. Our bodies need special care during some seasons, especially winter and spring. Vitamin Shoppe is an online store of various supplements and natural vitamins. Here individuals can purchase the following items: foods and beverages, products for kids and pets, herbs and homeopathic products. Thus, people may support their health and solve various problems. For instance, there are sleep support vitamins, sexual well-being, pregnancy vitamins, eye care, weight gain and weight loss products. Among the popular brands, you will see there: BSN, KAL, Solgar, Flora, Mercola and certainly many others.

Vitamin Shoppe reviews and complaints

Vitamin Shoppe is ranked 56 out of 627 in Pharmacy category

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Vitamin Shoppe Stats

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Number of Comments

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Number of Calls

No calls for this period.

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Products and Services Sold by Vitamin Shoppe

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